Terms and Conditions of Use

1. Acknowledgement and Acceptance

RealEstateHelp.com.au is an online web based service conducted by Real Estate Agent Help Pty Ltd. These are the Terms and Conditions of Use of our website and the service provided therein.

Upon reading these Terms and Conditions you agree to comply with them at all times. Changes may occur from time to time. Should you not agree to abide by these terms of use, do not use the services of RealEstateHelp.com.au.

2. Intellectual Property Restrictions

All intellectual property rights (including any right to have confidential information kept confidential) owned by us or those we are licensed to own (all intellectual property rights without limitation), including RealEstateHelp.com.au, OfferDoc, OffaDoc, LiveDoc, AllOpenHomes, DateCalc, Offeronline, Offernow, Offerform, Formcontract and Big Map are for the use of the User but at no time are any title, right or interest granted to the User for anything contained within the site.

3. Lenders

RealEstateHelp.com.au is not an Agent of either you or any Lender. RealEstateHelp.com.au assumes no responsibility for any result or consequence related directly or indirectly to any action or inaction that you take based on our services or any other information here.

Furthermore, without limitation all Lenders are prohibited from using any RealEstateHelp data when making any loan related decisions.

4. Website Use, Rights & Restrictions

5. Seller and/or Seller’s Representative responsible for monitoring and  reporting  non-genuine Offers  

The Seller and/or their Agent must report to RealEstateHelp.com.au any suspected non-genuine Offers on any property that they have listed, as soon as they become aware of it.

Further, it is advised that any attempt by a Seller and/or their Representative to lodge a “Dummy Offer” in an attempt to influence negotiations will be deemed to be a misleading, deceptive and fraudulent action and will be treated accordingly at law. The IP Address of all Users is recorded and stored for security purposes.

6. Costs

All use of our Website RealEstateHelp.com.au is free or fee based dependent on the service.  All use of our websites/tools LiveDoc, OfferOnline or other associated websites or tools is fee-based for Sellers and/or their Representatives. Buyers use the site for free unless otherwise noted on the site. Our right to change that charge from time to time is acknowledged by you. There may be periods when use is not charged and this will be at the discretion of RealEstateHelp.com.au. RealEstateHelp.com.au also reserves the right to immediately suspend or terminate access to the services regardless of payment or other arrangements.

7. Compliance

As a User you acknowledge that you meet all State and Federal laws in relation to compliance with age, privacy and Intellectual Property/Copyright Law in your use of the website.

8. Limit to Liability – No Warranty

RealEstateHelp.com.au will not be responsible for any damages of any type connected with the use of the website including without limitation any indirect, consequential, special, incidental or punitive damages arising out of, based on, or resulting from these terms of use or your use of the Website or services provided. To add clarity this also includes any changes that you may make to any of the templates provided beyond the originals provided by RealEstateHelp.com.au. RealEstateHelp.com.au provides the services (as is, with all faults and as available) and the entire  risk as to satisfactory quality, performance, accuracy, and effort is with the User.

9. Indemnity

You agree to indemnify RealEstateHelp.com.au from any claims, liabilities, losses, damages, obligations, costs and expenses by any third parties due to your use or another’s through your subscription to the site.  You furthermore indemnify us against (or others who gain access through you) untruthful statements.

10. Content – User and all other parties

We have the right at our discretion to do anything we see fit with any User content used on the Website. This includes deletion of any data associated with your Subscription without notification

Any breach of copyright (ours or others) may result in the User being unable to access the Website utterly at our discretion.

11. Refusal of access to the Website by RealEstateHelp.com.au

At our discretion we may terminate or suspend any use and or Subscription to our site. You agree that we shall not be liable to you or any third party for any termination or suspension of your access to the Website.

12. Dispute

Any dispute whatsoever in relation to these terms of use shall be dealt with in the Courts of the State of Queensland, Australia.

13. Links to any other content

Third party links and content are provided within the website. RealEstateHelp.com.au is not responsible for any opinions, judgements, offerings, accuracy, timeliness or reliability of any opinion, advice, statement, product, service or any other thing that may be made in that third party content. Your use of these services is at your complete discretion.

14. Privacy

We seek at all times to comply with all Federal and State privacy policies as determined from time to time. We seek to treat your privacy in accordance with these policies. We have cutting edge secured services on our website but we cannot guarantee that unauthorised third parties will not be able to defeat our security measures. Ultimately your information is at your own risk.

15. Free trial period

RealEstateHelp.com.au  and any associated websites (eg. LiveDoc and OfferOnline) may at their discretion offer free trial periods to any User for any period of time.

16. Payment

Payment for any services provided within the websites/tools of RealEstateHelp.com.au, LiveDoc or OfferOnline is by credit card (unless otherwise notified), is non refundable and is payable in advance.

By signing below and/or ticking the box provided you accept, agree and acknowledge having  read and understood the Terms and Conditions of Use and agree to be bound by them in any jurisdiction.